Frequently Asked Questions


How many days does it take to complete an order?

Our normal turn-around time is 5-7 working days. For large quantity orders, more time will be needed.

Is there a rush service available?

Yes. However, it depends on the item and the type of lettering being done.

Can I have a logo printed on an award?

Yes. We can print logos in color and black and white. Color logos require a printed copy so we can match the color or PMS color identification.

I have a photograph, can we put it on something?

Probably, This depends on what the final product is. We can sublimate onto metals and etch into glass and acrylic. Each case is unique some come in and talk to us.

My logo colors need to be re-produced exactly. Can you do that?

Yes. You do need to provide certain color information like a printed copy of the color and/or PMS colors.

Can you do custom awards?

Absolutely! We are prepared to manufacture unique, custom awards for you event. Understand that there are design, prototype and manufacturing charges that may apply. Please allow adequate time for custom designs.

Are you open on the weekends?

No. We are open Monday thru Friday, special accommodations can be made if we know in advance.

What are your hours?

We are open 9 AM until 5:30 PM.